Privacy Policy & Data Governance

How WATER SMITH (operating under legal entity HIMANI GABA) collects, maintains, and safeguards commercial records, dealer onboarding credentials, and verification data.

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Commercial Verification

Business credentials, GSTIN certificates, and firm registration details processed exclusively for trade validation.

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Encrypted Storage

Transactional records and applicant documents safeguarded with role-based access control and high-entropy tokens.

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Zero Marketing Sharing

Commercial partner data is strictly protected. We never sell, lease, or monetize B2B partner records.

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Statutory Compliance

Full alignment with Indian digital data protection standards and statutory tax reporting obligations.

01 Scope & Entity Identity

This privacy governance policy applies to all commercial platforms, public websites, dealer onboarding intake flows, and verification desks operated by WATER SMITH (Operating under registered sole proprietorship: HIMANI GABA). We operate strictly within a B2B trade framework. We do not solicit or process consumer personal data for retail transactions.

02 Information We Collect

We collect information provided directly by commercial applicants, authorized dealers, and trade partners, including:

Business Identity: Registered firm legal name, trade name, constitution type (proprietorship, partnership, private limited), and statutory Indian GSTIN.
Contact Representation: Authorized signatory name, designated contact person, business email address, and verified mobile/WhatsApp telephone numbers.
Commercial Logistics: Registered office address, designated warehouse delivery points, regional territory coverage, and annual procurement volume estimates.
Compliance Documents: Scanned copies of GST registration certificates and business identification uploaded for authorized dealership verification.

03 Purpose of Data Processing

All commercial partner information is processed strictly for legitimate B2B operational and statutory objectives:

Evaluating and verifying authorized dealer and distributor applications.
Issuing negotiated proforma invoices, sales orders, and statutory tax invoices (including e-invoices and e-waybills).
Managing authenticated dealer access to the Water Smith Dealer Portal and Make My RO configurator.
Coordinating Ex Works (EXW) and Free Carrier (FCA) freight dispatch and transit tracking.
Complying with Indian GST, customs, and commercial recordkeeping statutes.

04 Security Architecture & Access Controls

Our backend systems employ strict defense-in-depth principles:

Role-Based Access Control (RBAC): Internal operational staff are strictly segregated by functional roles (sales, accounts, dispatch, admin) enforced via row-level security (RLS).
One-Time Access Tokens: Dealership applicants receive high-entropy private access keys displayed exactly once in the browser session, stored only in client session memory, and cryptographically hashed (SHA-256) on the server.
Encrypted Storage: Uploaded compliance verification documents are stored in private cloud storage accessible solely through short-lived, authenticated signed URLs.

05 Data Governance & Grievance Contact

For questions concerning data governance, commercial record corrections, or statutory verification queries, contact our registered office:

WATER SMITH Registered Office:
KALI MANDIR BUDH VIHAR VILLAGE, FLAT NO 3 PLOT NO G2/13A KHASRA NO 80/15, 16 BUDH VIHAR PHASE 2 PH 1, New Delhi, North West Delhi, Delhi, 110086

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